Questions
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Got questions? Here are the answers to our most common inquiries
Got questions? Here are the answers to our most common inquiries
If you do not find answers to your questions in this section, click on the WhatsApp logo below and we will respond shortly.
Do they have baby seats?
Do they have baby seats?
Yes, but it is necessary to notify us in advance.
Can I travel with my pet?
Can I travel with my pet?
Yes, but only small breeds that weigh a maximum of 5 KG.
What happens if my plane or train is early or late?
What happens if my plane or train is early or late?
If your plane or train suffers any inconvenience, there is no need to worry.
We have information in real time, whether it is early or late, we will be waiting for you.
Can I change the date of my transfer?
Can I change the date of my transfer?
Of course! But you would have to notify us 24 hours.
How can I find the driver at the Airport or Station?
How can I find the driver at the Airport or Station?
Our driver will wait for you in the airport reception hall with a sign that will bear your name.
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